Moog Suspension Parts
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Moog Suspension Parts Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Moog Suspension Parts has 1.8 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Lifetime warranty, Are well made, Heavy duty.
Cons: Sometimes they go bad sooner than later, Could avoid a lot of time by disclosing where the parts are made, Did not stand behind their warranty.Recent recommendations regarding this business are as follows: "QH, first line or OEM", "Do not by from this company as they do not stand behind name!", "DON'T BUY", "Depends on how I am treated with how the fault of this vehicle part could have killed or seriously hurt myself or my wife.", "Make certain to provide parts #".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Moog Suspension Parts has 1.8 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Lifetime warranty, Are well made, Heavy duty.
Cons: Sometimes they go bad sooner than later, Could avoid a lot of time by disclosing where the parts are made, Did not stand behind their warranty.Recent recommendations regarding this business are as follows: "QH, first line or OEM", "Do not by from this company as they do not stand behind name!", "DON'T BUY", "Depends on how I am treated with how the fault of this vehicle part could have killed or seriously hurt myself or my wife.", "Make certain to provide parts #".
Most users ask Moog Suspension Parts for the refund as a solution to their issues.
Review authors value the most Location and Customer service. Consumers are not pleased with Discounts and Special Offers and Turnaround Time. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Moog Suspension Parts Reviews
"Moog warranty a joke"
Ordered complete tie rod set for my truck. 15000 miles later tie rods have worn out and are popping when turning of steering wheel. Actually slips when turning...
Bury, Borough Of Bury
Worst brand ever
User's recommendation: QH, first line or OEM
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Moog warranty a joke
Ordered complete tie rod set for my truck. 15000 miles later tie rods have worn out and are popping when turning of steering wheel.
Actually slips when turning right. Try to get a replacement set, and I am told that I need to send a video of this taking place. Well I use my truck for work, so I had already removed the tie rod set and replaced with a cheaper temporary set, so I could replace with warranty parts.
Well, to my surprise, they want me to send parts, so they can test and come up with their own opinion. Never by from this place again, and I have told and will tell from here on out to stay away from Moog-Suspension-Parts!
- Website
- Did not stand behind their warranty
Preferred solution: Deliver product or service ordered
User's recommendation: Do not by from this company as they do not stand behind name!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Worst company
Order my first part from this company on 8/24/2021 needed wheel bearings heard that moog were the best boy was that wrong. Purchase them at autozone and when they arrived one was correct and looked pre used and no stamp saying moog and the other was stamped with moog but didn't fix my car.
So when I call the store to explain to them the situation ok we will order another one but it will take two days to get it ok find no problem I don't really need to drive I guess. When new part comes same one I'm bringing back so sales guy calls moog and this guy rude over the phone we havebeen in business a long time and never had this problem you must be doing something wrong not realizing I know what I'm doing but he never ask how can I fix it nothing just rude don't buy from this company they have no idea what they are doing when it comes to part and no costumer service none
- Lifetime warranty
- Sends incorrect parts
Preferred solution: Nothing people need to know
User's recommendation: DON'T BUY
A new part that was replaced in my truck snapped while pulling my trailer
- Sometimes they go bad sooner than later
Preferred solution: Refund in th $1125.00 it cost in the towing of the Truck & trailer from Massachusetts to New Hampshire
User's recommendation: Depends on how I am treated with how the fault of this vehicle part could have killed or seriously hurt myself or my wife.
Boston, Massachusetts
Package got damage and never got to me ups said
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Don t take care of it
User's recommendation: Make certain to provide parts #
POOR QUALITY PARTS
- Lifetime warranty
- Quality has really gone away
Preferred solution: i lost time and money redoing total of five ball joint jobs, would like explanation an some reparation, most of all i want my old moog back
User's recommendation: steer away from moog, go factory when you can.
SAME THING HAPPENED WITH SWAY BAR TO FRAME BUSHINGS THEY WERE MADE UNDERSIZED AND WOULD NOT BOLT UP UPSETTING SINCE I ALSO LIKED MOOG PARTS FOR DECADES!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Upset about my part going bad and wanting to be reimbursed!!!!
- Usually greasable
- Heavy duty
- Are well made
- Not always made in the usa
- Sometimes they go bad sooner than later
Preferred solution: Full refund
User's recommendation: Read reviews on parts before you buy them, including Moog!!!!
Customer service not good
Preferred solution: Let the company propose a solution
Las Vegas, Nevada
Grease fittings
Pleasant Grove, Utah
Asking for parts
Preferred solution: I need somebody to answer your damn phone when I call it
Carrollton, Texas
Bad customer service.
Tie Rod Ends for Jeep are JUNK right out of the box!
- Quality
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pittsburgh, Pennsylvania
Universal joints
Montreal, Quebec
Weak parts
- Parts are cheap replacement
Preferred solution: Full refund
New England, North Dakota
Front Wheel Hubs with Bearing
You would need to provide more information
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I have had problems myself with this company.
I too have had problems with this company.
Looks like Jeff wanted to pull a fast one and moog called him on his fraud. Grow up jeff
PissedConsumer21, you must be a fool or work for this company. You are definitely an idiot.
Agreed, sounds like an inside employee trying to make it sound like the customer is wrong and the company is almighty. Give me a break!